Correct authority
Identify the authority that governs the notice and the requirement being addressed.
Reference
Electronic notices guidance
The controls and evidence a defensible electronic notice process should keep together.
A complete record
Electronic delivery is one step in a controlled process.
A defensible process needs the authority for the notice, the evidence that the specific requirement was addressed and a record that can be reviewed later.
Requirement-specific consent
Retain the consent record that applies to the requirement and recipient.
Verified recipient data
Use verified recipient and address information for the notice being issued.
Approved template version
Keep the version of the approved notice template used for issuance.
Delivery and receipt evidence
Capture the evidence needed to show what was delivered and what was received.
Retained records
Preserve the related records so the issuance can be understood and reviewed.
Important distinction
Electronic delivery does not automatically satisfy every notice requirement.
The applicable requirement still determines what authority, consent, recipient data, delivery method, evidence and retention controls are needed. Review the complete record before treating a notice as closed.
This page provides general guidance and is not legal advice.